Job description

• Senior Sales drives revenue growth and market share by developing sales strategies.
• Managing corporate/travel trade relationships, and analyzing market trends.
• Responsible for negotiating fares, achieving sales targets, and promoting the airline's products to clients.
• Replying to mails, complaints and handling compensation claims
• Handling individual and group bookings.
• This role requires strong communication, negotiation, and analytical skills.
• Aligning with EGYPTAIR policy and strategies.

Key Responsibilities

• Sales Strategy & Revenue:

Develop and execute sales plans to meet or exceed company revenue targets.

Relationship Management

Maintain and build relationships with travel agents, travel management companies, corporate clients, and tour operators. Stimulate group bookings and handle all group and individual customers related issues.

Market Analysis

Monitor competitor activities, market trends, and customer needs to provide pricing and fare analysis.

Business Development

Identify new revenue opportunities and secure new business partnerships.

Reporting

Prepare sales reports, track KPIs, and analyze revenue statistics.

Representation

Represent the airline at industry events, trade shows, and conferences.

• Required Skills and Qualifications:

Experience

• Experience for 8 years at least in aviation sales, travel agency, airlines……. etc.
• Analytical Skills: Ability to analyze revenue data and market conditions with monitoring the achieving target by the agencies.
• Communication: Strong negotiation and interpersonal skills to interact with clients and travel agencies and contact with them upon their needs
• Able to solve their problems and asking their inquiries in time.
• Experience in handling Groups and following their requests in time.
• Software Knowledge: Proficiency in MS Office (Excel, PowerPoint), CRM systems, and airline-specific tools.
• Education: A degree in Business Administration, Tourism, or equivalent experience.
• Certified Travel Associate (CTA) or Certified Travel Counselor (CTC).
• EGYPTAIR’s reservation system (AMADEUS) - courses in reservations and ticketing is a must .
• Airline advanced passenger tariff and pricing course is a privilege.
• Recognized IATA or knowledge in rules and regulation of airline restrictions Coaching.
• Experienced knowledge of all IATA ticketing regulations in voluntary & involuntary as well involuntary situations as well as knowledge in fare calculation.
• Tariff knowledge.
• Good written and oral skills fluency in Dutch and English language, more languages is a privilege.
• Ability to work under pressure with full time.
• Self-starter with coaching, communication, and interpersonal skills.
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the needs.
• Having knowledge of HR even for a short time.
• Assigned to other tasks which may occur.
• Able to manage complaints and compensations as well for customers.

Working Conditions

• This role often involves travel to meet with clients and attend industry events.
• It is generally a full-time position, which may include managing a team of sales representatives.